FAQ

Do the devices come with a warranty?

Yes, the devices come with a one-year warranty, which can be extended for a fee upon customer's price request.

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Should the laptop remain plugged in during use?

It is preferable to unplug the Laptop once the battery is fully charged

Are any discounts granted on the prices of devices?

A discount can be granted when A large number of devices, no less than 10, is purchased.

Should the laptop remain plugged in during use?

It is preferable to unplug the Laptop once the battery is fully charged

Are spare parts for the devices readily available?

yes

What is the warranty period for portable devices and tablets?

One year starting from the date of purchase.

What does the device warranty cover?

Manufacturing defects

Does taking the device apart make the warranty invalid?

Yes, if the device is repaired at any center that is not affiliated with the company

Does the warranty cover damages caused by water and damages to the screen?

Are the devices covered with an international warranty?

yes

Should I unplug the laptop once the battery has been fully charged?

Yes, it is preferable to unplug the laptop once the battery has been fully charged

Which is better to use: a laptop or a desktop computer and what are the differences in performance between the two?

Laptops are better as they save electricity and space

The device is unable to enter Windows and keeps displaying the following message: Disk Boot Failure; what is the solution?

Check the hard disk

When I push the power button on the device, nothing happens and the device does not start up

Check the battery charge level and the charger

Why does a blue screen suddenly appear while starting up the device?

Check Windows or RAM

How do I improve the device's performance by adding hardware to increase memory and speed, and how are they installed?

The hard disk and RAM performance can be improved by installing hardware at our maintenance center

Can the HD capacity be increased?

Yes

Can the RAM memory/capacity be increased?

yes

What is the expected life of the battery?

The battery life depends on the use of the device

Where are the showrooms located?

-TAG.TECH Building 7 Abdel Rahim Al-Waked Street, Shmeisani, Amman

-TAGUCI Building 104 Mecca Street, Um-Uthaina, Amman

Why is my laptop slow and what are the solutions?

Certain parts may need to be replaced, or the computer memory is full